Refund policy

30 Day "Quiet Nights" Guarantee

Try our mouthpiece for 30 nights, and if youโ€™re not satisfied, just reach out to us at support@quietlab.com with your order details, and weโ€™ll guide you through the return process.

Hereโ€™s how our return policy works:

  • Try our mouthpiece for 30 nights. If itโ€™s not for you, contact us within 30 days of delivery.
  • Email us at support@quietlab.com with your order details, and weโ€™ll send you the return instructions
  • We will process your refund within 3 to 5 business days after we receive your return.
  • Shipping costs are non-refundable and the return fee will be covered by the buyer.

Note:

Kindly wait for our confirmation before shipping back the product.

If the purchase was made using a gift card, refunds may not be possible due to the nature of gift cards.

Weโ€™re always here to support youโ€”email us anytime at support@quietlab.com, and weโ€™ll gladly assist you!

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Consumer Use Only Policy

The QuietLab mouthpiece and all products sold on our website are intended for personal consumer use only.

By placing an order, you agree that the products are being purchased for individual use and not for resale, redistribution, or commercial purposes.

Our satisfaction guarantee and refund policy apply only to individual consumer purchases. Orders identified as bulk purchases, resale orders, or orders shipped to freight forwarding services may not be eligible for refunds.

We reserve the right to review orders, limit quantities, cancel orders, or refuse service if we determine that an order appears to be placed for resale or bulk purchasing.